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 availability of information on the market value of retirement villages to inform sales. ...  information about village specific protocol in emergencies – particularly in relation to fire.

Tenant selection. • Appearing at the Consumer, Trader and Tenancy Tribunal.

 availability of information on the market value of retirement villages to inform sales. ... corporate recharge. formulas).  information to support distinction between different types of village costs.

Key themes included:.  information to support the distinctions between operator and resident costs (e.g. ...  access to information about safety inspections and reports prepared for the village.

 the level of information to support costs charged to residents and the responsiveness of. ... operators to such requests for information.  transparency around operator accounting methods and annual budget position result to clarify.

potential disputes about matters of interpretation. • responsiveness of management to requests for information. • ... complaints case management by managers and operators and the flow of information between.